Support

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Hosting support

Being a premium hosting provider, we put our customers first, which means that we provide not only powerful products but also professional guidance to resolve dependencies and boost performance. Various issues can occur without warning - for example, due to hardware failures. What defines a premium hosting provider is, most notably, how such issues are handled and solved.

Our founders pursued the industry for the last 15 years to supply effectual and invulnerable solutions of premium hosting, which would meet any of your capacity and business needs in its output.
To support the needs of maintaining the products and make the issues hassle-free, we have our Support Team which is always devoted to resolving any queries during regular business hours and even out of office hours 24/7.

To succeed, there is a team of tech-savvy support engineers with expertise in multiple areas, from WordPress to Linux and from container hosting to HA-clusters, at our disposal. That's why we can solve any latency or malfunction coming across and we will not stand aside until it's eliminated.

24/7 Support for our Extended SLA customers

Cloud DevOps available for scalability help

Domainers providing consultancies ranging from domain selection to technical examination

Direct assistance from our Linux technicians covering any hosting-related issues

Please meet Göran, our Head of Customer Service. Leading through example and changes, he drives the team to create a supportive and credible environment through enhancement and innovations. He believes that support is about the vocation of constantly improving ourselves and always moving forward!

Finance support

If you have questions regarding your invoices or payments, please contact our finance support

financesupport@internetvikings.com
+46 8 441 44 99